Tom is a senior fellow and professor at Duke University’s highly selective leadership school, with a focus in human centered design. He previously served as an Obama Administration appointee, where he spearheaded the Veterans Experience Officer at the Department of Veterans Affairs to understand, design and measure Veteran experience. It continues to result in unprecedented quality improvements for the second largest U.S. government agency. Prior, he served in Asia and Europe for over 20 years, where he launched McDonalds in France and led it to be highest grossing market outside of the USA.  You can find him enjoying his newly built dream home with his wife in Durham, NC, along with his visiting children and grandkids. Tom is a senior advisor to HopeOneSource’s team as it relates to strategic direction.

Chris Teitzel leads a Seattle based technology and security development company that he founded in 2009. He comes from a legacy of technology, as both his grandfather and father were 30-year veterans of IBM. His individual expertise as a third-generation technology professional is already well-proven. One of the smartphone applications his company developed climbed into the top 10 iPhone applications out of thousand in the iTunes marketplace. He also holds an appointment by the Secretary of the Department of Homeland Security on the Federal Advisory Committee for Data Privacy. He helps provide guidance and oversight to benefit the secure technological components.

Sarah Lindsay has an executive level healthcare administration level background. She was responsible for one of the largest teleservice rollouts in the nation, while maintaining strict HIPAA compliant standards. She is also an Air Force Reserve Officer, where she manages Defense Healthcare records, which includes coaching patient administration leaders across 76 Air Force hospitals globally, ensuring compliance with regulatory guidance as it pertains to health information management. She provides ongoing leadership training and consultation on information security for HopeOneSource.

Harry Kim is currently a commander in the Civil Engineer Corps of the United States Navy working at the Pentagon. He holds a Masters in Architecture from the University of Pennsylvania and a Bachelor of Arts in Geography and Urban Planning from the State University of New York at Binghamton (SUNY). Harry is a member of the American Institute of Architects and currently serving on the Board of Directors of the San Diego chapter of the Society of American Military Engineers (SAME).  He helps provide strategic design and implementation to benefit Hope With Love’s organizational vision to connect more vulnerable people to nearby verified services.

Elizabeth Jia is a content strategist for articles, social media, podcast, video, apps, live TV + brand experiences. She has a Masters in Journalism from Georgetown University and a Bachelors in Journalism and Broadcast from the University of Maryland College Park. She has +15 years of experience that includes producing engaging articles/visuals to boost viewership -- achieving #1 most page view ranks. She is passionate for progress in housing finance, telehealth and blockchain for social impact. Through this passion, she provides HopeOneSource with strategic communication direction.