Whether you're a service provider or an interested volunteer.
What is Hope1Source (H1S)?
H1S is a 501c3 web based text messaging platform that leverages the power of volunteers and web technology to connect verified people and services with dignity, security, and ease. H1S provides the most up-to-date accurate information on people and services for our partners in the communities we serve. We connect people and services with streamlined outreach, data collection, insights, and reporting.
Who does H1S help?
By assisting service providers with more effectively and efficiently connecting their services with a great experience, we’re able to help more of our most vulnerable neighbors experiencing poverty and oppression more rapidly stabilize their situation.
Why does H1S keep contacting me?
Frequently verifying people and services help us advance our mission. Dedicated volunteers frequently contact those in the communities H1S supports to ensure the most accurate information is available to improve the experience of discovering and accessing verified community services.
How do people experiencing poverty and oppression start?
Service providers who partner receive our support assisting those they aim to serve. They and their clients receive full access to our verified network of services.
How do service providers in our network with verified free or discounted non-profit services use H1S?
Verified service providers who partner with H1S are able to create and automate targeted 150-character-or-less message about their services. These messages often include the essential info — the what, where, when, who and how. It also identifies unmet needs, wellness checks, request RSVPs, provides a reminder, follows-up on experience, and more. Automatic insights and reports are provided in weekly emails at a minimum.
1.) Non-government agencies, like Dreamers and Achievers in Washington, DC are using HopeOneSource to save time, improve their client's experience, and increase their funding with real-time outreach, data collection, insights, and reporting. 2.) Government agencies, like the Department of Human Services in Washington, DC are using HopeOneSource to send real-time emergency alerts to their communities’ most vulnerable residents when emergency situations, like extreme cold or extreme heat, occur. Since DC Government began using H1S to send hypothermia alerts in 2015, the District has seen an 80% decrease in hypothermia deaths.
Tell me more about the beginnings of H1S
In 2015, DC Government officials began a pilot with H1S to send out emergency alerts to its residents, which quickly expanded to other outreach messages and follow-up. Through testimonies along with evidence based qualitative and quantitative surveys and focus groups, H1S is continuously learning of its impact. This includes having helped hundreds of service providers connect with thousands of vulnerable community members that has measurably help stabilize their situation. Learn even more, including the reduction in hypothermia deaths with D.C. at this case study.
Does H1S work in areas other than DC?
Yes! H1S is based in the Washington, D.C. metro, where we serve the local community and others -- as we continue to grow. As of 2022, we support a fast growing number of partners within various communities in five states and two countries.
How do I join the H1S network, and does it cost?
Once you confirm your free or discounted services with us, you will be invited to our next networking event and verified so that you may begin accessing our many FREE benefits. Premium features and custom support are provided with contracts and subscriptions.
Is H1S HIPAA-compliant?
Our system is HIPAA-compliant as all sensitive data is encrypted in transmission and at rest. We use Amazon Web Services, an enterprise solution used by major organizations, to store data securely. Furthermore, partnering service providers get to manage the permissions of who can access their organization's data for added control and security.
Who is Hope With Love 501c3?
As of 2022, H1S is powered by the Hope With Love, a 501(c)(3) non-profit organization whose mission is to leverage a network of people and service to help equitably connect people experiencing poverty and oppression with local verified services.
